freehaul Store Order & Shipping Policy

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Thank you for choosing freehaul Store. We are committed to getting your purchases to you accurately and efficiently, and the guidelines below explain exactly how we handle orders and deliveries so you can shop with complete confidence from the moment you check out until your package arrives.

Order Processing

At freehaul Store, every order receives our immediate attention. We prepare and process all orders within 1–2 business days (Monday through Friday, excluding federal holidays). Orders submitted before 2:00 PM Eastern Time are typically dispatched the same business day. As soon as your order leaves our facility, we will send you a confirmation email with a unique tracking number so you can monitor its progress in real time.

Domestic Shipping (United States)

We provide multiple shipping options within United States to fit your timeline. Delivery timeframes begin once your order has been dispatched from our warehouse.

Method	Delivery Time	Cost
Standard Shipping	7–12 business days	$5.99 USD
Expedited Shipping	2–3 business days	$14.99 USD
Overnight Shipping	Next business day	$29.99 USD
Free Standard	7–12 business days	FREE

Delivery estimates are calculated in business days and may run longer during peak periods, such as holidays or severe weather events.

International Shipping

freehaul Store currently ships to Canada, the United Kingdom, Australia, and select European Union countries. International orders are generally delivered within 7–14 business days after dispatch. Any import duties, customs charges, or local taxes are the sole responsibility of the recipient and are not included in the purchase price or shipping cost.

Order Tracking

We are committed to full transparency. A tracking number will be emailed to you as soon as your order is dispatched. If you have not received a tracking update within 3 business days of your order confirmation, please contact our customer support team for help.

Address Changes

If you need to update your shipping address, please notify us within 1 hour of placing your order by emailing us with your order number. While we will make every effort to accommodate changes requested after that window, we cannot guarantee that the address can be modified once the order enters processing.